Terms of Use

These Terms and Conditions set out the rules applying to your use of the services provided by Betrix and explain the contractual relationship between you and us. We operate the website and related services and we ask that you read these terms before registering or making a deposit. By using our services you agree to comply with these rules and any policies we publish from time to time.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that takes place under your account. Do not share your login credentials and notify us immediately if you suspect unauthorised access. We may require you to provide proof of identity, proof of address, or other documents to verify your account before permitting deposits, wagers or withdrawals.

Verification and account limits

Account verification is a condition of using certain services. While your verification is pending we may limit deposits, wagers and withdrawals. We reserve the right to set deposit, loss and wager limits and to impose temporary holds or permanent closures on accounts where we suspect misuse, fraud or breaches of these terms.

Eligibility requirements

To use our services you must be of legal gambling age in the jurisdiction where you reside and otherwise be permitted by law to gamble. Access may be restricted in some countries. If you are located in a restricted territory you must not register, deposit or play. We may block access or close accounts where a user is found to be ineligible.

Acceptable platform use

Use the platform only for lawful, personal gambling activity. You must not attempt to manipulate games, exploit software errors, use automated betting tools where prohibited, or engage in behaviour intended to circumvent our systems or eligibility checks. Abusive, fraudulent or otherwise unacceptable conduct may result in account suspension and forfeiture of funds.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific rules and wagering requirements which will be published with each offer. Bonuses may be limited to one per household, family or IP address. We may withdraw, modify or refuse promotions at our discretion and recover bonuses where we believe terms have been breached. Check the promotion terms before opting in.

Deposits and withdrawals

We accept deposit and withdrawal methods listed on the cashier page. Minimums, maximums and processing times vary by method and may change. All withdrawals are subject to verification checks and any applicable limits. We may require you to withdraw via the same payment method used to deposit, where practical. Fees may apply as detailed in our cashier information.

Dispute resolution

If you have a complaint please contact our support team and follow our complaints procedure. We will investigate and aim to resolve disputes promptly and fairly. If we cannot resolve a dispute internally we may refer the matter to an appropriate independent body where applicable in the jurisdiction governing your account.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be communicated by notice on the site or by email where permitted. Continued use of the service after changes have been published constitutes acceptance of the updated terms. If you do not accept the new terms you should stop using the services and close your account.